Tax Exempt Purchasing

Tax Exempt

Sales Tax Exemption

For qualifying nonprofits, churches, and government entities.

Short version: If you’re tax-exempt, upload your certificate, we’ll verify it, and your account will be marked tax-free for eligible orders.

Who qualifies

  • Nonprofits with valid state exemption
  • Churches and religious organizations
  • Schools and government entities

Eligibility is determined by your state’s rules. Some items/ship-to states may still require tax.

What you’ll need

  • Current state sales tax exemption certificate
  • Your org’s legal name & address
  • Contact email/phone for verification

How to apply

  1. Complete the form below.
  2. Upload your exemption certificate (PDF or image).
  3. Place orders using the same email you apply with.
Heads up: We can’t retroactively remove tax from orders placed before approval. Apply first, then order.

FAQs

How long does approval take?

Usually 1–2 business days once we have a valid certificate and matching account info.

Will tax disappear automatically at checkout?

Yes—after approval, tax is removed for eligible orders when you’re logged in with the approved email and shipping to qualifying states.

Can you refund tax on a past order?

Generally no. Most states don’t allow retroactive changes. Get approved first to avoid tax on future orders.

My state requires a specific form. Do you accept it?

Yes. Upload your official state exemption certificate (or state-required multi-jurisdiction form). We’ll review it.


Compliance: We verify certificates and may request updates. Tax laws vary by state; some products or destinations may still require tax.

Frequently Asked Questions

What are the shipping charges?

Shipping charges are calculated automatically at checkout based on your order size, weight, and delivery location. You will always see the full shipping cost before completing your purchase.

Orders over $200 ship free.

For full details, please visit our Shipping Information page.

Do you allow exchanges?

Yes. Exchanges are allowed on eligible items.

Customers are responsible for any shipping costs associated with an exchange, including return shipping and reshipment, unless the exchange is due to an error on our part. Or customer dissatisfaction with product quality.

To request an exchange, please contact us at 1-833-541-3500 or email sales@lionwholesale.com before sending any items back.

Can I cancel my order?

Yes—if your order has not been fulfilled.

Log in to Your Account and view your order. If the order has not yet been fulfilled, you will see a Cancel button.

You may also see an Edit button. Choosing this option cancels the original order and automatically creates a new cart with the same items, allowing you to change payment details, shipping information, or quantities before checking out again.

Once an order has been fulfilled or shipped, it can no longer be canceled. If you need help, contact us at 1-833-541-3500 or email sales@lionwholesale.com.

How will my order be delivered to me?

Orders are shipped directly to your address using standard carriers, with shipping costs shown at checkout before payment. Orders over $200 ship free.

If you’re located in or near Las Vegas, you may choose will-call pickup instead of shipping. Pickups are by appointment only—please call Sandy at 702-735-2002 to schedule a convenient time.

For full details, see our Shipping Information page.

Learn more about our shipping policies on ourShipping Information page.

What do I need to know?

Welcome to Lion Wholesale! Below is what you need to know to make your ordering experience simple and stress-free.

1. Product Focus

We specialize in toys, games, and educational items designed for Operation Christmas Child shoeboxes, non-profits, homeschool families, and educational programs. Our products are compact, affordable, and packaged with shoebox packing in mind—no excess waste or unnecessary bulk.

2. Placing an Order

Orders can be placed directly through our website. If you need help choosing products or have a special request, feel free to contact us—we’re happy to help.

3. Shipping & Delivery

We offer multiple shipping options, including discounted rates for bulk orders. Shipping costs are always shown at checkout before payment. Full details are available on our Shipping Information page.

4. Returns & Refunds

We stand behind the quality of our products. If there’s an issue with your order, please review our return and refund guidelines on our Return Policy page.

5. Discounts & Promotions

We regularly offer bulk discounts and special promotions for ministries, schools, and outreach programs. To stay informed, sign up for our newsletter or visit our blog.

6. Safety & Compliance

All products for children under 12 are safety tested and compliant with applicable regulations. Providing safe, reliable items for children is a non-negotiable for us.

7. Customer Support

Have questions? Our team is ready to assist. Visit our Contact Us page or call us at 1-833-541-3500.

How will I know if order is placed successfully?

You’ll know right away.

Once your order is placed successfully, you’ll receive an email confirmation with your order details. When your order ships, a second email will be sent with the carrier information and tracking number.

You can also view your order status and history anytime by logging into Your Account.

If you don’t see a confirmation email or have questions about your order, contact us at 1-833-541-3500 or email sales@lionwholesale.com.

How do I check the status of my order?

You can check the status of your order at any time by logging into Your Account. Orders will show as open, fulfilled, or shipped.

If you need additional help or have questions about your order, contact us at 1-833-541-3500 or email sales@lionwholesale.com.