Shipping charges are calculated automatically at checkout based on your order size, weight, and delivery location. You will always see the full shipping cost before completing your purchase.

Orders over $250 ship free.

For full details, please visit our Shipping Information page.

Yes. Exchanges are allowed on eligible items.

Customers are responsible for any shipping costs associated with an exchange, including return shipping and reshipment, unless the exchange is due to an error on our part. Or customer dissatisfaction with product quality.

To request an exchange, please contact us at 1-833-541-3500 or email sales@lionwholesale.com before sending any items back.

Yes—if your order has not been fulfilled.

Log in to Your Account and view your order. If the order has not yet been fulfilled, you will see a Cancel button.

You may also see an Edit button. Choosing this option cancels the original order and automatically creates a new cart with the same items, allowing you to change payment details, shipping information, or quantities before checking out again.

Once an order has been fulfilled or shipped, it can no longer be canceled. If you need help, contact us at 1-833-541-3500 or email sales@lionwholesale.com.

Orders are shipped directly to your address using standard carriers, with shipping costs shown at checkout before payment. Orders over $200 ship free.

If you’re located in or near Las Vegas, you may choose will-call pickup instead of shipping. Pickups are by appointment only—please call Sandy at 702-735-2002 to schedule a convenient time.

For full details, see our Shipping Information page.

Learn more about our shipping policies on ourShipping Information page.

Welcome to Lion Wholesale! Below is what you need to know to make your ordering experience simple and stress-free.

1. Product Focus

We specialize in toys, games, and educational items designed for Operation Christmas Child shoeboxes, non-profits, homeschool families, and educational programs. Our products are compact, affordable, and packaged with shoebox packing in mind—no excess waste or unnecessary bulk.

2. Placing an Order

Orders can be placed directly through our website. If you need help choosing products or have a special request, feel free to contact us—we’re happy to help.

3. Shipping & Delivery

We offer multiple shipping options, including discounted rates for bulk orders. Shipping costs are always shown at checkout before payment. Full details are available on our Shipping Information page.

4. Returns & Refunds

We stand behind the quality of our products. If there’s an issue with your order, please review our return and refund guidelines on our Return Policy page.

5. Discounts & Promotions

We regularly offer bulk discounts and special promotions for ministries, schools, and outreach programs. To stay informed, sign up for our newsletter or visit our blog.

6. Safety & Compliance

All products for children under 12 are safety tested and compliant with applicable regulations. Providing safe, reliable items for children is a non-negotiable for us.

7. Customer Support

Have questions? Our team is ready to assist. Visit our Contact Us page or call us at 1-833-541-3500.

You’ll know right away.

Once your order is placed successfully, you’ll receive an email confirmation with your order details. When your order ships, a second email will be sent with the carrier information and tracking number.

You can also view your order status and history anytime by logging into Your Account.

If you don’t see a confirmation email or have questions about your order, contact us at 1-833-541-3500 or email sales@lionwholesale.com.

You can check the status of your order at any time by logging into Your Account. Orders will show as open, fulfilled, or shipped.

If you need additional help or have questions about your order, contact us at 1-833-541-3500 or email sales@lionwholesale.com.